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Original topic:

Unusual software change has been detected

(Topic created on: 08-15-2022 04:16 AM)
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Mehsaan
Beginner Level 2
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Galaxy Note

I have recently bought Samsung note 20 ultra as a used phone, while dignosting  software, an error occured, an usual software issue has been detected, can anyone explain me what does this mean?

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1 Solution


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Solution
Galaxy Note
Just like the other community members suggested, we need more context and information. Do you notice anything out of the ordinary when using the device? Once you provide screenshots of the error message and other pertinent data, someone from the community might be able to help.

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7 Comments
Khaled75
Expert Level 5
Galaxy Note
Can you send a screenshot?
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Galaxy Note
Will you mind sharing a screenshot of the issue? Where are you diagnosing the software? Or are you perhaps diagnosing your hardware here in Samsung Members?
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Khaled75
Expert Level 5
Galaxy Note
Where's the screenshot? What Android version is it running?
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Anonymous
Not applicable
Galaxy Note
If it only happened once, don't mind. Only do mind if this happens a lot of times and it affects your experience.
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Solution
Galaxy Note
Just like the other community members suggested, we need more context and information. Do you notice anything out of the ordinary when using the device? Once you provide screenshots of the error message and other pertinent data, someone from the community might be able to help.
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pham_hni
Expert Level 1
Galaxy Note
Is this what you're talking about? An unusual software change is because they installed a custom binary on the phone before (unlocking bootloader won't affect it unless you flash something).Screenshot_20220816-100213_Samsung Members.jpg
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SamsungRightCare
Community Manager
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Galaxy Note

Hello Mehsaan,

We are Samsung Community and we care.

Hope you find the suitable answer to your inquiry here with the help of other Samsung members.

Thank you guys, you are all great.

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