A green vertical line suddenly appeared on my screen. phone was not dropped. Anyone experienced this? Checked in the internet and you tube seems this is a defect experienced by Note 20 owners.
We are sorry to hear about your experience with your beloved Samsung Galaxy Note 20 Ultra having issues with the green vertical line on screen. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will be bothered too.
Before you try out the below recommendations as to your solution, be sure to check if your device's software are updated with the latest version. Please check how to update your mobile device's software in the following order.
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:
Step 1.Launch the Samsung Members app, and then tap the Support icon for more options.
Step 2.Scroll and select Error reports.
Step 3. Choose a category of your concern. Select "Display".
Step 4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.
If the issue persists, immediately bring your device to the nearest Authorized Samsung Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Our Samsung engineers and technicians will guide you and offer solutions to restore it.
Yes same case as mine. Wasted one week at samsung service center and was told i have to oay P13k+ after discount to replace sceeen. I disagreed. It is should be no cost. Not our fault
after updating the green still there. we'll I guess as other samsung members experienced this said I have to bring it to samsung service center where they will charge me a lot of money to replace a screen with factory defect.
Now there are 2 vertical lines. Dumadami pala. May mga S21 na rin pala na affected ng screen defect na ito. pero common sa Note 20. Avoid ko muna Samsung flagship models until ma resolve ng Samsung ang defect na ito. Sana kahit hindi umamin ang Samsung na factory defect ito, gawan nila ng solution para sa future products nila. Kawawa naman ang makabili. So expensive after 2 yrs lang sira na screen
