H2021
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05-22-2023 02:48 AM in
Galaxy Note
Hello everyone! Does anyone here still experiencing the green vertical line on your phone? Because I'm currently facing the same issue on my Note 20 Ultra. It appeared suddenly yesterday May 21, 2023 while I'm just scrolling on my TikTok. This phone is 2 years old na, and it is been taken with a lot of care that's why I am shocked na suddenly there's a green line on my screen.
7 Comments
Khaled75
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05-22-2023 03:31 AM in
Galaxy Note
Bring it to a Samsung Service Center to have it checked.
butete
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05-22-2023 03:50 AM in
Galaxy Note
1 st step
Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
2nd step
call or chat samsung support
3rd step
bring device to nearest samsung service center
Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
2nd step
call or chat samsung support
3rd step
bring device to nearest samsung service center
Cefiro
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05-22-2023 07:13 AM in
Galaxy Note
Similar device and experience, just read the discussion here:
https://r1.community.samsung.com/t5/galaxy-s/annoying-green-line/td-p/21832217
https://r1.community.samsung.com/t5/galaxy-s/annoying-green-line/td-p/21832217
tenshimitsuki
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05-22-2023 08:32 AM in
Galaxy Note
Yes, i just had mine today. It just suddenly popped out during a call.
H2021
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05-22-2023 06:55 PM in
Galaxy Note
UPDATE
I just came from the service center. They didn't even check my phone properly and they just told me that my phone screen need to be replaced and it is worth 15k. **bleep** Samsung? They cannot replace it for free since no memo was given to them about it. So disappointing. We invested a lot in this phone and this happened.
I just came from the service center. They didn't even check my phone properly and they just told me that my phone screen need to be replaced and it is worth 15k. **bleep** Samsung? They cannot replace it for free since no memo was given to them about it. So disappointing. We invested a lot in this phone and this happened.
itoy78
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06-05-2023 11:09 PM in
Galaxy Note
Same here just appear last night after an update
Marlon11
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06-22-2023 04:08 AM in
Galaxy Note
Just happened to me today Note 20 Ultra