Volume and Power Buttons (Note 20 Ultra)

[MauDeVera]

I wonder how many of the customers who bought an expensive note 20 ultra phone and found out that the volume and power buttons easily falls off. The phone's adhesive easily wore off.

Does samsung did something to resolve this issue?

[butete]

Better visit nearest samsung service center.

[Bern2Hell]

Been using my Note 20 Ultra 5G since it's release and still doing great. No issue with both hardware & software. 😊

If you have a problem with yours then I suggest visit going to the nearest Samsung Service Center.

[TeamGalaxyDD]

Hi MauDeVera,

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

[summeRamirez]

No issues on my N20U5G