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Original topic:

White/Green screen flickering on Note 20 ultra (after android 12 update)

(Topic created on: 01-27-2022 04:56 AM)
8883 Views
Nisaam
Active Level 2
Options
Galaxy Note

Hi guys,

Anyone has the same experience as mine? This was never been dropped nor submerge to water and yet I am facing this kind of issue with my phone. I bought my phone last August 2020 (pre-ordered galaxy note 20 ultra).  I already brought this to one of the service center but they let me pay for damage replacement. I told them that this happened without any fault in my part. Disappointing since this is a flagship phone and a VERY expensive phone but yet it cannot give me a minimum of 3 years worth of no headache experience.

22 REPLIES 22
ethelyow
Active Level 3
Galaxy Note
havent tried pa ipa service center. actually today naka 2 x sya glitch. pero after 1 min nabalik sya. sorry im too far from sm megamall.. haha
0 Likes
Nisaam
Active Level 2
Galaxy Note

nag start bang mag ganyan after you updated your phone to android 12?

ethelyow
Active Level 3
Galaxy Note
to bad but yes..
0 Likes
butete
Expert Level 5
Galaxy Note
Service center is the key
0 Likes
Harri_s95
Expert Level 1
Galaxy Note
MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://samsung-livechat.sprinklr.com/seao/ph/index.html. Also try bringing your phone to Service Center and say the problem you encounter.
A_I
Active Level 7
Galaxy Note
It's a software issue, dev. team forums usually advice to wipe and clear cache partition before installing major OS update to prevent any extra bug thats not included in the package .😉
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Nisaam
Active Level 2
Galaxy Note

Hi guys, update: Samsung cs replaced my phone free of charge. Took only 2 days kahit weekend. Kudos to samsung team. But im gonna sell this for good. I know the problem will comeback due to its design na yung battery nakaattach sa LCD (thus amoled burn and LCD defects)

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Felix_Zh
Active Level 3
Galaxy Note

hi could you tell me how did you get help from samsung team? did you just bring the phone to service center or contact the team by online?  

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ReisSlvrfng
Active Level 1
Galaxy Note
same issue w/ my s20 after android 12 update
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ReisSlvrfng
Active Level 1
Galaxy Note
update: samsung fixed my phone for free. service center is the key
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