Wireless charging not working after update

[tyrong]

Does anybody have this problem? Wireless charging is not working anymore when i updated my phone. This is the update before one ui 4

[jamesrred]

Have you tried putting other devices into your wireless charger and check if it's not your charger acting up?

[tyrong]

Yes. I tried this and other devices are wirelessly charging

[jamesrred]

This might be a bug. I know that this ain't a solution but have you tried turning off your device and check if it still charge wirelessly?

On the other note, please try submitting a report here in Samsung Members. If you have time, have it checked at the nearest service center near you.

[tyrong]

Will try to submit a report. Thank you

[jamesrred]

You can also try running a diagnostic here in Samsung Members.

[butete]

Report please