1 week old screen fault

[nabwat]

Hi 

Was holding my 1 week old s25 ultra today and it started getting these lines all over it 

Don't know the best place to send this to be I need help

[Dolgogi]

Where did you buy it from?
That would be the first port of call I would think.

Edit: the video hasn't loaded yet, so cannot comment further.

[nabwat]

I got it from a mobile network company in Australia

[JoshF]

Definitely a screen fault I'd take it back to the provider u got it from

[Dolgogi]

You could try a factory reset, but as @JoshF said, take it back.

[nabwat]

Did a factory rest yesterday and its still doing it ,hopefully they will take it back tomorrow

[StarDust88]

Do a factory reset, hopefully this can help.
If not then claim warranty 🙏

[BiXbY2025]

Screen fault for sure.

This one may have slipped through Quality Control as it didn't last long before it's failed.

[Protonumus]

I agree in being a hardware fault.

You must Send back under manufacturers warranty.

This fault will only get worse overtime.

[Protonumus]

Its not uncommon, no matter the brand of mobile device.

In general associated to a connection that 95% of manufacturers make use of.