Original topic:

1 week old screen fault

(Topic created on: 08-22-2025 03:36 PM)
263 Views
nabwat
Active Level 1
Options
Galaxy S
Hi 
Was holding my 1 week old s25 ultra today and it started getting these lines all over it 
Don't know the best place to send this to be I need help



11 REPLIES 11
s_amsungsonny
Community Manager
Options
Galaxy S

Hi @nabwat,

If you haven't yet taken your device to the original purchase location, I could also recommend that you visit one of our Authorised Service Centres to get our technicians to take a look at the device for you. From there, they can provide some more assistance with the next steps to take with your device.

Warm regards,
s_amsungsonny

0 Likes
nabwat
Active Level 1
Galaxy S
Hi
I sent it back to optus and just got a new phone back, it took 3 week and my old phone only just held on
0 Likes