Original topic:

A21s touch screen not working

(Topic created on: 07-02-2021 12:57 PM)
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kee73
Beginner Level 2
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Galaxy S

Hi,

Have just bought a new galaxy a21s and everythings seems to be okay. then the touch screen does not work. especially the top left and top right corner.

the area just under the front camera is the major issue as there is where lot of the home and back arrow button is situated.

Seems to be worst when it is on a flat surface.

Any help will be great. 

1 REPLY 1
SamsungMod
Moderator
Moderator
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Galaxy S

Hey there, thanks for getting in contact with us about the touch screen of your A21. We're sorry to hear about your experience. We would recommend reaching out to our technical support team for assistance on this, they'll be able to troubleshoot the issue for you and walk you through next steps. You can reach them on 0800 726 786 (24/7) or live chat on http://livechat.support.samsung.com/Customer_new/NZ. Please let us know if you require any further assistance. Cheers, The Samsung Team.

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