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Original topic:

Battery Drain after Update

(Topic created on: 08-25-2022 07:01 PM)
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NJCatch
Beginner Level 2
Options
Galaxy S
Hi! I've been experiencing rapid battery drain since I updated my software last Wednesday 😔 anyone here having the same problem? Or should i wait for another update? 
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1 Solution


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Solution
jamesrred
Expert Level 1
Galaxy S
Hello, the software must be learning your usage patterns again. Let it settle for a while. Wiping your device's cache "might" also help. To do it, access the Recovery Mode by, plugging your phone into a computer or inserting the included USB-C headset into your device and press the Volume Up + Power Button for a few seconds. Scroll down using the volume keys and then select the option to reset/delete cache, then lastly reboot your phone. Putting unused app to Deep Sleep may also help with the battery drain. Uninstall unnecessary apps you aren't using.

If none of these worked after awhile, wait for the next software update as it may be the latest update causing your battery to drain faster.

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Solution
jamesrred
Expert Level 1
Galaxy S
Hello, the software must be learning your usage patterns again. Let it settle for a while. Wiping your device's cache "might" also help. To do it, access the Recovery Mode by, plugging your phone into a computer or inserting the included USB-C headset into your device and press the Volume Up + Power Button for a few seconds. Scroll down using the volume keys and then select the option to reset/delete cache, then lastly reboot your phone. Putting unused app to Deep Sleep may also help with the battery drain. Uninstall unnecessary apps you aren't using.

If none of these worked after awhile, wait for the next software update as it may be the latest update causing your battery to drain faster.
butete
Expert Level 5
Galaxy S
rule of thumb wipe cache partition after an update, and good partice every update running the galaxy app boosterScreenshot_20220826-101933_Galaxy App Booster.jpg
SamsungRightCare
Community Manager
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Galaxy S

Hello NJCatch,

We value your feedback and comments here. We really understand how you feel right now.  But don't you worry, we are here to help. By the way, thanks guys for answering NJCatch's inquiry here; you did great.

In addition, let me guide you with the checklists below in order to sort out what's behind fast draining while optimizing your battery.

Before we begin,  we need to ensure that your Samsung Galaxy S device is up-to-date with the latest Software updates. Check through Settings > About Phone >  Software Updates > Download, if available > Install > and follow On-Screen instructions.

 

How to Optimize your device:


On the Settings screen, tap Battery and device care → Optimize now.
With the quick optimization feature, it improves device performance through the following actions.

• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.

 

Using the auto-optimization feature:


You can set the device to perform auto optimization when your device is not in use.

Tap → Automation  Auto-optimize daily, and tap the switch to activate it. If you want to set the time to perform auto optimization, tap Time.

Power Saving Features:


You can check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.


On the Settings screen, tap Battery and device care → Battery. And you may choose the following options:


 Power saving: Activate power saving mode to extend the battery’s usage time.
 Background usage limits: Limit battery usage for apps that you do not use often.
 Wireless power sharing: Charge another device with your device’s battery. 
 More battery settings: Configure advanced settings for the battery

The usage time left shows the time remaining before the battery power runs out. Usage time left may vary, depending on your device settings and operating conditions.

For more, I have included below link that contains the Samsung Galaxy Battery Charging Tips.

https://www.samsung.com/ph/support/galaxy-battery/charging-tip/ 

 

If the problem still persists,  you may contact us on the below support channels link.

 

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 

You can also utilize Samsung Members App to report errors on your device.

 

https://www.samsung.com/ph/apps/samsung-members/  

a. Long press Samsung Members icon on Apps screen and Tap Error reports.
b. Tap OK on agreement popup for sending system log data.
c. Select Symptom category.
4. Describe problem in detail and SEND.

Hope this content helpful and your problem gets solved soon.

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