Hi guys, my s21+ is in black screen right now. Any suggestion po what to do? I tried resetting but with no success. Would appreciate all your replies and help.
Hi there, Ann! I'm Sam, your friendly Samsung Customer Service guy.Welcome to Samsung Members Community!Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Please give us a call via our toll-free hotlines:
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Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR)for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope to have helped you! 😊
Schedule a repair via the Samsung website, since flagship yung phone mo free yung pag pick up and drop off after repair. If under warranty pa yung S21 and wala silang nakitang damage due to mishandling free repair yan if hindi free repair puwede mo idispute sa CEO's office na kung puwede ipa-waive yung repair fee, this only applies kapag wala silang nakitang damage due to what i mentioned above.
