Blurry camera

[sammy28]

Ano pong dapat gawin? Yung x1 ng s21 ultra ko napakalabo. Yun lang ang may problema.

[Obviou_sly]

Reset camera apps. Clear cache

[sammy28]

Ilang ulit ko na pong nagawa.

[jamesrred · Accepted solution]

Because of the huge 108MP sensor, sometimes the camera can be a little bit blurry even with the aide of the laser autofocus. Is it doing this blurry shot permanent already or not? If not, I know this isn't a permanent fix but sometimes, shaking your device kinda does the trick when it's not focusing well. Changing between the lenses also helps. If its not focusing well permanently (stuck in a bokeh), I suggest you bring it to the nearest authorized Service Center near you for them to diagnose your device.

https://www.samsung.com/ph/support/service-center/

[SamsungRightCare]

Hello sammy28,

We appreciate you bringing up your concerns regarding the extremely blurry output produced by your Samsung Galaxy S21 camera x1.

We regret the inconvenience and unpleasant experience it is causing you right now, but don't worry, we are here to help, provide quick fixes and offer solutions to your device's problem.

Following are basic steps to try in order to troubleshoot and find possible solutions.

A) Ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen Notifications

B) Reset the camera app.

Open the Camera app > and then tap Settings > Swipe to and tap Reset settings, and then tap Reset. 

C) Clear the Camera App Data and Cache.

Open Camera App Icon > Press the "i" button, scroll to Storage > press "Clear data" and "Clear cache".

D) Clear Cache Partition

Step 1. Turn off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.

E) Run the Self-Diagnostics under Samsung Members app.

https://www.samsung.com/ph/apps/samsung-members/ 

Step 1. Run Samsung Members and select Get help on the lower half of the screen. 

Step 2. Tap View tests located under Diagnostics.

Step 3. If you would like to run Camera of the Diagnostics checks, tap Camera.

Step 4. Your Galaxy phone will then run through the checks.

Step 5. Follow the on-screen instructions to complete the check.

Step 6. When necessary, you may need to manually run or interact with the corresponding function.

Step 7. If preferred, you may check specific Diagnostics and tap them directly to begin.

Step 8. For individual diagnostic checks, you can view your results after the check is complete. 

F)  For further assistance, you may contact us on the below online support channel links.

https://www.samsung.com/ph/support/contact/#onlinesupport 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

G) And/ or contact our Samsung hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00AM to 8:00PM)

H) If the problem persists, bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

[Members_Bh7IL8H]

me too.. when using 1x camera taking videos or photos.. the result were blurred. Only distance less than 1 meter.. ok fine.. distance more than 1 meter blurred. PLEASE FIX this ISSUE

i have done what you people suggested.. but nothing changed