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Original topic:

Bubbles not working

(Topic created on: 11-27-2021 03:03 PM)
623 Views
Monicayoung900918
Beginner Level 2
Options
Galaxy S

it looks like with the recent update all bubble are gone. I see that it still exists in the settings in advanced settings in notification but no bubbles pop up with any messages for me. It seems like there were questions about it back in October regarding messenger but no resolution. Since the problem applies to all apps and not only a some and it started right after the most recent phone update, I assume it was the Samsung update not the app update.

Is the bubble feature gone? Is this a temporary bug with the recent update? Are there plans to fix this problem? 

Please help!

4 Comments
butete
Expert Level 5
Galaxy S
Most likely the bubble is gone
butete
Expert Level 5
Galaxy S
its goneScreenshot_20211128-081439_Messenger_13983_1638058488.jpg
0 Likes
SamsungRightCare
Community Manager
Options
Galaxy S

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, have you tried to do a CLEAR CACHE PARTITION on your device via RECOVERY/SAFE MODE? This would get rid of obsolete files and avoid unwanted system incompatibilities/issues. Also, try to do a CLEAR DATA CACHE on your applications via SETTINGS. Hope to have helped you. Keep safe and have a blessed Sunday. 😀

Venzerous
Active Level 10
Galaxy S
Check individual app settings if bubble is turned on ..
As for the messenger app, bubble is no longer available, they reverted back to chatheadsScreenshot_20211128-095341_Settings_6464_1638064421.jpg