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Original topic:

Calculator typing sounds won't turn off on S21. Tried everything.

(Topic created on: 12-15-2021 10:00 AM)
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ph03
Beginner Level 2
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Galaxy S
My calculator touchpad sound won't shut off. I've turned off keyboard sounds for every setting. There isn't one for just the calculator. It's extremely annoying. Any suggestions? 

1 Solution


Accepted Solutions
Solution
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @ph03, thanks for bringing this to our attention. Is this after the recent update? A few things to check are:

1. Is your device software up to date? Settings > Software update > Download & install

2. Is your Calculator up to date? Tap & hold Calculator app > App info > App details in store > Update if available. 

If the issue persists, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

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11 Comments
Galaxy S
https://youtu.be/IcjiQA4nZMg

look at this video ...its easy
0 Likes
ph03
Beginner Level 2
Galaxy S
I've done all those things. Like I actually said in the post, I've turned all sounds and vibrations off for keyboards.
Samsung123456
Active Level 1
Galaxy S

No this video didn't work. Followed all the steps but calculator still making sounds :(

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JoeyMA
Active Level 4
Galaxy S
settings>system sound /vibration control>turn off 'touch interactions '
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Samsung123456
Active Level 1
Galaxy S

This doesn't work. I've switched it off but calculator still makes sounds.

 

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Solution
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @ph03, thanks for bringing this to our attention. Is this after the recent update? A few things to check are:

1. Is your device software up to date? Settings > Software update > Download & install

2. Is your Calculator up to date? Tap & hold Calculator app > App info > App details in store > Update if available. 

If the issue persists, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

ph03
Beginner Level 2
Galaxy S
Hi yes it's since the software update. Nothing I try works . I've turned off sounds and vibrations but it continues making the annoying typing sound. Everything is up to date.
Ok I will send the error report, thanks
Samsung123456
Active Level 1
Galaxy S

I have the same problem, since the latest update I believe. None of the suggested steps above have resolved it. It's very annoying that every time the phone updates are performed, old settings disappear and it takes ages to restore them manually.

tellmewhy
Beginner Level 2
Galaxy S

I was having the same issue, I noticed on the reviews in the app store, that 100% of the recent reviewers complained of the same issue with the December update.  This is clearly an issue with the app, not correctable by phone settings.  The solution I landed on was to uninstall the app and downloaded the previous version; 12.0.15.9 .  I am now, once again able to calculate silently.