Call barring feature unable to turn on

[Jeydz721]

I can turn on the call barring for incoming calls before. How come this feature is no longer working. Keep getting this error whenever I try. Anyone help pls?

[butete]

its seems the actual sim

[TeamGalaxyRene]

Hello Jeydz721,

Thanks for letting us know your experience here while using your beloved Samsung Galaxy phone having issues of failed to read data call barring rejected error messages. I feel and understand why you are worried for a device that you've take care so much and expecting it to perform as normal. If my device is encountering similar error messages, I will be bothered too.

Before you try out the below recommendations as to your solution, be sure to check if your device's software are updated with the latest version. Please check how to update your mobile device's software in the following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

The message generally means that the phone is having difficulty reading information from your SIM card. Try resolving your experience by using Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. You may also try to call the mobile network service provider in order to let them know the status of your SIM card as well as the signal in your coverage area.

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

1. Launch the Samsung Members app, and then tap the Support icon for more options.

2. Scroll and select Error reports.

3. Choose a category of your concern. "Networking/Wi-Fi".

4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report. 

How to submit an error report on Samsung Members app? | Samsung PH

If the issue persists, you may bring your device to the nearest Authorized Samsung Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Our Samsung engineers and technicians will guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.