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Original topic:

Calls getting disconnected after 7-25 seconds

(Topic created on: 12-09-2021 07:17 PM)
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AlRamSyd
Beginner Level 4
Options
Galaxy S
Just updated to one UI android 12. After that, I just noticed that all of my incoming and outgoing calls are not lasting more than 25 seconds. Calls just end or disconnected. No it's not a signal issue as I am using wifi calling and I am just at home. 
I tried to restart. No good
Power off and on after 1 minute -still no good.
Turned off wifi calling. No good
Turned wifi calling again. No good.

Seems to be only happening on network calls. Not messenger or WhatsApp.

My carrier is Vodafone Australia. Located in western suburbs of Sydney NSW.

Anybody else experienced this?

Galaxy s21 ultra


2 Solutions


Accepted Solutions
Solution
Galaxy S
I haven't experienced this myself.

Have you tried going into the dialer settings and clearing the cache?

Easiest way is to press and hold the dialer icon, and from the pop-up menu, tap on the "i" then scroll down to Storage and tap clear cache.

I'd also suggest sending through and error report so that Samsung can look at it.

You can do this from the dialer app, settings/contact us.

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Solution
Galaxy S
Awesome to hear it helped. 👍

View solution in context

6 Comments
Solution
Galaxy S
I haven't experienced this myself.

Have you tried going into the dialer settings and clearing the cache?

Easiest way is to press and hold the dialer icon, and from the pop-up menu, tap on the "i" then scroll down to Storage and tap clear cache.

I'd also suggest sending through and error report so that Samsung can look at it.

You can do this from the dialer app, settings/contact us.
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Thanks @Dolgogi! 

Galaxy S
Welcome 😁
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AlRamSyd
Beginner Level 4
Galaxy S
Thanks this helped. Clearing the cache.
Solution
Galaxy S
Awesome to hear it helped. 👍
Samer123
Beginner Level 2
Galaxy S

Please, I have same situation with my phone folder z3. And I can't find soultion for it. Can anyone help me. I really had a bid issue. 

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