mellyB82
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04-07-2023 10:28 AM in
Galaxy S
Hi there. I need help!! My phone out of nowhere is not receiving text messages from any iphones. I have tried every fix I can find on the Internet. Have asked the iPhone users to turn off imessage etc. I don't have an imessage number that needs disabling. I have done all updates, cleared cashe, removed SIM, turned my phone on and off so many times and completed a data reset. I haven't had this happen in the past and this isn't a new phone. I'm completely out of ideas and haven't heard of anyone else having this issue. Would love some help 🙂
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SamsungClaudett e
Community Manager
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04-11-2023 12:00 PM in
Galaxy SHey @mellyB82
I suggest disabling 'Chat features' setting within message app and send a test text to see what happens.
If the issue does not occur it means the issue is with RCS (Rich Communication Services)
Kind Regards,
SamsungClaudette

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