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Original topic:

Cannot turn off VOLTE and 5G on ONE UI 4

(Topic created on: 12-27-2021 09:47 PM)
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iamJoel19
Active Level 1
Options
Galaxy S

Since updating to OneUI 4, I cannot turn off VOLTE. It keeps on turning on by itself. Same with 5G, even if you select 4G/LTE only, it reverts back to using 5G. With the crappy 5G service S and G are serving, I don't wanna use 5G and VOLTE so not being able to turn them off is frustrating. Any solution to this?

2 Comments
butete
Expert Level 5
Galaxy S
that could be a bug? try wiping cache partition
SamsungRightCare
Community Manager
Options
Galaxy S

Hey there! Amazing day! How's your recent Galaxy experience? You may opt to try the suggestion by your fellow member, by doing a CLEAR CACHE PARTITION on your device via the RECOVERY/SAFE MODE. Hope to have your concern be resolved. For further technical assistance, feel free to reach us via our toll-free hotlines below.

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
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LANDLINE: PLDT Toll-free: 1-800-10-726-7864
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