has anybody been experiencing the same behaviour ? Quite often when I want to close all my apps and clear them from memory, I press the 3 vertical lines and then click Close all and it doesn't work on the first click / touch. The „Close all“ button flashes just like when it manages to clear all the apps. But a lot of times durig the day I click the button and nothing happens, no apps get closed and I have to touch the button again in order to close the apps, which is quite annoying. I tried replicating this behaviour but just couldn't on purpose, but it always happens when I am not focusing on it.
I find that I have to be very precise as a quick tap just doesn't work and also use more of the pad of your finger rather than the end. Yes I always have touch sensitivity to the Max sometimes it works better when I wear my gloves that are designed to work with smart phones
I am sorry to hear you are having this issue. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analyzed, our team will get back to you with a response to advise further steps.
To send an error report: Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
