Original topic:

Does the S21 have this smooth AOD to lockscreen animation?

(Topic created on: 06-27-2022 08:11 PM)
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Justin04
Active Level 3
Options
Galaxy S

I came across this reddit post showing an S10 with a smooth animation between the Always on Display and the lock screen time and date: https://www.reddit.com/r/galaxys10/comments/dz36e8/the_always_on_display_to_lockscreen_animation_is/ 

I can't find any settings on my S21 FE relating to this. Is the feature deprecated, or a known bug that it does not work?


UPDATE: It turns out that this feature is only available on flagship models which is really unfortunate because I don't see why it wouldn't work on an FE... 


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9 Comments
MrChicken
Active Level 3
Galaxy S
Are you using the default clock and AOD?
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Justin04
Active Level 3
Galaxy S
I just changed it to the default clock and AOD and there's no animation. Is the animation there for you?
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MrChicken
Active Level 3
Galaxy S
Yeah I get the animation if I use any of the clocks in the settings app
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Justin04
Active Level 3
Galaxy S
Huh, what phone are you using?
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MrChicken
Active Level 3
Galaxy S
I got Galaxy Note 10, are you using the goodlock app?
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Justin04
Active Level 3
Galaxy S
No I'm not. I'm starting to think it might be a oneUI 2 thing. That's what you are running right? Maybe it might not be available on oneUI 3?
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MrChicken
Active Level 3
Galaxy S
Mines running one UI 4.1, is your phone on the latest update?
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Justin04
Active Level 3
Galaxy S

(I don't know why my comments keep being deleted, I hope they all don't just randomly show up now lol) Running one UI 4.1, also factory reset my phone recently so I don't know what the problem could be...

SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @Justin04, thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for clarification on this feature. Error reports are sent to our research team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

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