Frustrated about the quality of their flaghsip phone😤

[lyyyyssssa]

I am extremely disappointed with the quality of my Galaxy S22. About a week ago, I noticed a green line appearing on my display. Despite Samsung stating that this issue is not related to software updates, I find it hard to ignore the possibility, as my device developed this problem less than a month after the latest update. To make matters worse, another pink line has now appeared.

I have been a loyal Samsung user for years. My first Samsung smartphone lasted nearly seven years, which is why I trusted the brand and invested in a flagship model. However, my S22 hasn’t even reached two years, and it is already experiencing a serious display issue. Given its premium price, I expected it to last at least five years, but this has been a major disappointment.

I was even considering purchasing a Samsung laptop to enhance my productivity within the ecosystem, but this experience has completely changed my view. The quality of Samsung products is not what it used to be, and I wouldn’t be surprised if more long-time customers feel the same way. This will be my last Samsung device.

[butete]

samsung is best for me

[lyyyyssssa]

I felt the same way before I bought mine—I’m also not a big fan of iPhones, so I really thought Samsung was the best choice for me too. But in the end, it’s not just about being the “best”—it’s about the quality and the cost that comes with it. When you're paying a premium price, you expect premium quality in return.

The problem is, the issues like green/pink lines aren’t isolated—they’re happening to more than just a few users. That says a lot about how the quality control doesn’t match the premium pricing anymore.

[Mogay]

Premium Price comes with Premium Problem so you need Premium Service in order to fix your Premium Problem, except if you have Premium Knowledge to keep your S22 last longer

i am pretty sure your first Samsung phone wasn't S series, so yea it can last more than 5 years, when you decided to go with S22 you should have Premium Knowledge first (how to deal green/pink line problem) seem like you don't have it so yea so you need to pay the Premium Service

[lyyyyssssa]

I didn’t know that a flagship Samsung phone is only expected to last 2 years now. Spending ₱40,000–₱50,000 (around $700–$870) on a device, only for it to develop serious issues like a green or pink line in less than 2 years, is just unacceptable. No matter how well you take care of your phone, the real issue here is quality—not knowledge. If premium means short lifespan and expensive repairs, then maybe it’s time we rethink what 'premium' really means.

[SagaOtaku]

im using s21 but no green line issue for now. you should not update your software instead to avoid green line

[lyyyyssssa]

As someone studying cybersecurity, I can say with confidence that software updates and patches are released to fix existing problems—especially on the software and security side. These updates often address vulnerabilities that could put your data and privacy at risk if left unpatched.

Not updating your device might seem like a way to avoid issues like the green/pink line, but the tradeoff is serious: you’re exposing yourself to potential security threats, app incompatibilities, performance issues, and missing out on feature improvements or bug fixes.

Many people assume that updating causes problems, but in doing so, they miss the true purpose of software updates—to improve the system, protect the user, and extend the overall life and usability of the device. The real issue shouldn't be about avoiding updates, but about why a flagship device can’t handle updates without developing hardware-related issues. That’s a quality concern—not a user mistake.😊

[SagaOtaku]

thats how the security software support supposed to do but its not how it works nowadays. many users reports updating their device causes green line issue and they blamed it for manufacturing defect ***. people paid for a premium device and experience such this injustice. it could be Samsung wants more user to upgrade more user to its latest flagship marketing strategy. business is business without empathy. and without free screen replacement only in india.

[smsng_never_again]

Got my first green line few weeks ago s21 5G.. service center charging me 8K!.. phone is more or less 3yrs old, never been dropped, never used with games,  i mean if you'll see it it's like brand new,  I asked for free screen replacement but it was declined.  Pulled out my unit, never again will I buy samsung devices. Still have my S10 and A70 no issues still perfectly working.  What's wrong with these new S series?  Hoping this will not happen to my S8 and S8+ Tabs.  Samsung you just lost a customer!

[lyyyyssssa]

That’s honestly frustrating and you’re not alone. I’m in the same boat. My device is less than 2 years old and they quoted me ₱10k+ (around $175) just for a screen replacement. Like yours, my phone barely pushed to its limits, and still looks brand new.

It’s not even about how we use our phones anymore—clearly, there’s something wrong with the quality of these newer S series models. Meanwhile, older devices like your S10 and A70 still work perfectly fine.

When loyal users are paying premium prices and getting less than 2 years before major issues pop up, it’s no wonder people are walking away. Samsung really needs to own up to this because if this continues, they’ll keep losing loyal customers.