Frustrating ui 7 update!

[butterfly9999999]

Since updating my Samsung Galaxy S24+ to UI 7, using my phone has become frustrating and inefficient.

First, the Contacts app – who thought it was a good idea to put recently added contacts at the top of the list? I want to see my Favourites first, not random numbers I don’t care about. I looked everywhere in the Contacts settings and found no option to change this.

Second, the lock screen camera shortcut is now unreliable. If I don’t swipe in the exact way the phone expects, it asks me to unlock the screen instead of opening the camera. Usually I get it on the second try, which just shows how unpredictable and sensitive the gestures have become.

Same issue with swiping from the top corners – it’s confusing and inconsistent. I still can’t figure out the logic behind what comes from where. Honestly, this update feels like a step backwards.

It seems like Samsung expects users to go through a whole training course just to understand the changes. I don’t have time for that. I don’t want the core functions I’ve relied on for years to be suddenly replaced or rearranged without my consent.

This update is not helpful – it’s annoying and time-wasting. I just want the previous version back.

Is it an official Samsung channel to send them my review?

[Brenross5]

How come complain one ui7 looks and feels fresh like a new phone the concept behind the set-up takes a day to understand i like it alote,Maybe I'm one of the only ones who do like the new update the the lay out looks refreshed and the right way Samsung should go ,But I do understand why your frustrated but give a chance

[mbckl]

Hello!

First of all don't stress, Oneui7 is a big change in how the phone looks. I suppose it's to ensure things are not stale; imagine if we are still using the good old Touchwiz!

The good news is, things can be changed and even be better.

For your first issue, you can simply change a setting so you don't see the 'frequently contacted' people. See the attached image. Go to your phone/contacts app, then tap the menu/settings (the 3 dots at the top right).

For the second issue, i actually dont even use those little shortcut for the camera! There's actually a setting that allows you to simply double tap the power button and you can access the camera that way. Have a peek at the 2nd image!

And for the third issue, easy fix. Unlike other manufacturers, Samsung allows you to revert back to the old way (after the update, the phone tells you how to do this, but i get it sometimes people are too excited to use the phone). Check the 3rd pic!

Hope that helps! 😊

[DissatisfiedCustomer]

Your 3rd picture does not show how to revert from the current update. The new UI 7 is AWFUL. I try to login and the screen says my tablet is locked. I try to logoff and a long press of the on/off button no longer works - and neither does holding the off button plus loudness control. Gemini is forever popping up and interfering. Then when I hit any icon, a voice would say what the icon was, BUT WOULD NOT OPEN the item. This is all just awful. Why has everything been made so complicated?????

[Froglette]

I'd say different and new.

[s_amsungjae]

Hi butterfly9999999, 

Thanks for sharing your feedback.

Mbckl has covered the troubleshooting steps with amazing reference photos, they should cover the issues that you're experiencing right now.

Give them a try and let me know if you need any more help!

Thanks, 
s_amsungjae