sekito
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06-14-2024 07:09 PM in
Galaxy S
I have purchased a new Samsung phone for my child under 18. I'm unable to create a Samsung account for them even though they have a Google account.
What are the steps for setting this phone up for them to use?
The internet claims there should be an area under my own phone in Samsung account to create family members but it is not there.
6 Comments
_nok_
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06-15-2024 10:00 AM in
Galaxy S
If you are talking about this https://www.samsung.com/us/support/answer/ANS00091962/ , unfortunately it's not yet available in Australia. Been waiting for it for a long time too.
Best alternative is create a Google kid account for your kid and manage it via Google Family Link https://play.google.com/store/apps/details?id=com.google.android.apps.kids.familylink
Best alternative is create a Google kid account for your kid and manage it via Google Family Link https://play.google.com/store/apps/details?id=com.google.android.apps.kids.familylink
sekito
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06-15-2024 12:41 PM in
Galaxy S
Already have that set up but unable to use things like Samsung health and all the other things we expect when we purchase a premium phone from Samsung
_nok_
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06-15-2024 01:15 PM in
Galaxy S
What do you mean by Samsung Health not working? Is it showing not available on your device? What's the model of your phone?
sekito
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06-15-2024 02:23 PM in
Galaxy S
You can't use any of the Samsung apps without a login
_nok_
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06-15-2024 08:21 PM (Last edited 06-15-2024 08:21 PM ) in
Galaxy S
Ahh get it now. Yeah no choice but to create a Samsung account also for your kid.
Really hoping companies stop this staggered release. They announce these features, then will not be available for all. 🤦
Really hoping companies stop this staggered release. They announce these features, then will not be available for all. 🤦
sekito
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06-15-2024 08:28 PM in
Galaxy S
Lots of things never make it to au. I think they can't be bothered testing
