I bought a brand new S21 Ultra, and put a PIN number in as requested by Samsung. However, every time I do something I am asked to insert the PIN again.
How can I get rid of this annoying thing?
I WANT TO REMOVE THE PIN NUMBER and have followed Google instructions on how to do it, but it doesn't work.
Go to your settings > Lock Screen > Screen Lock Type. Type in your current pin > swipe ( pop up window will show (Change to a non-secure screen Lock type) Tap on remove data and then Tap on remove fingerprint. That it. Hope it works for you @Tony1942
Hi @Tony1942, if the issue persists, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
Go to your settings > Lock Screen > Screen Lock Type. Type in your current pin > swipe ( pop up window will show (Change to a non-secure screen Lock type) Tap on remove data and then Tap on remove fingerprint. That it. Hope it works for you @Tony1942
Sorry.....didn't work!!!!! Did the Settings/Lock Screen/Screen Lock Type/Swipe - which shows No Security, Current Lock Type. Tapped on that and went back to Screen Lock Type, Swipe. Tapped on that and kept going back and forth. Maybe something is locked???? Sorry...
Hi @Tony1942, if the issue persists, I suggest sending an error report via the Samsung Members app for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
I taken a little trip and put on PIN for that time. When arrived back home, tried take it out on every possible online solution, what I find for solving that problem. But those "solutions" litearally not so helpful, because phone menu aint consist so called yes/no button for take out PIN or other security options. I believe, you can just put more them on : )
Then I called to samsung helpdesk, and they give me a solution, that was findmymobile.samsung.com/home
In this environment is a possible remotely manage your security and other options.
After Lock is very usable a Ring option - when your phone on silent mode, and dropped somewhere between sofa, or your dog just eat it, you can make it ring and then find.
