ryeotc
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03-30-2023 05:09 PM in
Galaxy S
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03-30-2023 07:12 PM in
Galaxy SHello ryeotc,
Thanks for letting us know here about your difficulty locating the settings to unmerge folders in your Samsung Galaxy phone gallery.
I hope the below solution is the one you are looking for.
Head out to Gallery Settings > Click on Merge albums > Then, Turn it off.
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
Get help, support and answers from our Samsung product experts and customer services team. Contact us over the phone, live chat, and socials.
ryeotc
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03-30-2023 09:59 PM in
Galaxy S
Thanks, though still didn't unmerge. 😓
