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11-15-2024 12:17 PM in
Galaxy SSamsung S22 is supposedly under Samsung line of high-end smartphones but yet My S22 ultra is not even 2 years old and i have this problem. Spent almost S$1800 on the phone and it totally does not make sense that i have to bear the cost to replace the screen when it is very obvious the problem lies with Samsung.
i was in a group of 6 people and including myself 2 other people had the same problem or know someone who had the same problem with Samsung phones. it is very clear this is a Samsung problem
i dont understand why other countries are replacing it for free but Samsung Singapore is not being responsible.
I was told by the customer service staff that its a matter of luck, some phone will have this problem. This is really disappointing. Why am i paying so much for the phone and i am just 'lucky' enough to get one that has this problem.
i really hope Samsung Singapore will do something about this.
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11-15-2024 12:31 PM in
Galaxy S- Mark as New
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11-15-2024 07:12 PM in
Galaxy S1. They won't do anything,
2. AMOLED-type screen on Note, S, or Z series and some midrange phone that have Super AMOLED+ (A73, A71, and M51) will have low chance to suffer green line issue, if you want avoid it either get A55 (Super AMOLED w/o plus) or simply get phone with IPS screen. Also make a little research, if you are sticking with AMOLED-type display please find a screen that made by BOE and not Samsung
now the decision is yours whether replace the screen or get a new phone, it doesn't matter if you also wanted to switch brand, because it's your money anyway.

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11-17-2024 03:17 PM in
Galaxy SHi Members_q7tv6yK,
This is Nantakkumar from the Samsung Members team.
On behalf of my team, I apologise for the issue you have encountered. We would like to find out more to provide further assistance to you.
I have directly messaged you through Samsung Members. Once we receive your contact details, our team will reach out to you soonest.
Thank you!
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11-18-2024 08:38 PM in
Galaxy S- Mark as New
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11-18-2024 08:42 PM in
Galaxy S- Mark as New
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11-20-2024 09:55 PM in
Galaxy S