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Original topic:

My 4 days old S24+ got the full green screen.

(Topic created on: 02-09-2025 02:40 AM)
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jhnkths
Active Level 1
Options
Galaxy S
Earlier around 6pm(Philippine Standard Time) I charge my phone while its shut down. After 20 minutes I check it and upon turning it on it flash a full green screen and I turn it off immediately then I get my backup phone to take video of it then upon opening it again its gone like nothing happened. I am afraid that Samsung will not replace it since I dont have any proof. 
3 REPLIES 3
dulber
Active Level 10
Galaxy S
You're supposed to charge the phone while its on. That's the only way you can avail of adaptive and safe charging. Also, you have 7 days to return the phone for issues.
Galaxy S
You have taken a video, go ahead and talked to samsung for possible replacement. It is better to be safe than sorry.
jhnkths
Active Level 1
Galaxy S
I did not take a video of it, because it was unexpected.
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