Original topic:

My Galaxy phone automatically changed to Daylight Saving Time (DST) even though I live in Brisbane (

(Topic created on: 10-05-2025 07:42 AM)
221 Views
Toteamjxj
Active Level 1
Options
Galaxy S

Hello,

 

I live in Brisbane, Queensland, where Daylight Saving Time (DST) is not observed, but my Samsung Galaxy phone automatically moved one hour ahead on October 5, 2025 when DST started in other states.

 

This caused my alarms to go off one hour earlier, and I ended up arriving at work an hour early.

My partner, who uses the same carrier but an iPhone, did not experience this issue.

 

It seems that the phone incorrectly detected a Sydney or NSW time zone while I was in the Brisbane area (Slacks Creek). Please investigate this as a system or time zone bug affecting users in Queensland.

 

Device details:

  • Model: S25 plus
  • Carrier: Optus
  • Location: Slacks Creek, QLD
  • Issue date: 5 Oct 2025

 

 

Please treat this as an official complaint and provide a written response or confirmation that the issue will be escalated to the technical department.

9 REPLIES 9
Galaxy S
Hey if you go into date and time in your settings toggle automatic time zone then click select time zone then you should be able to change it to you location
imagroova2
Active Level 10
Galaxy S
Im in brisbane & have no issues, my settings are as JoshF pointed out above & set to auto time zone for brissy, that should sort it for you.
ThatITGuy
Beginner Level 1
Galaxy S
Mine is set to auto and I'm in Brizzy. Mine swapped today too
Froglette
Expert Level 3
Galaxy S
😂😂😂😂
Galaxy S
I agree with JoshF and imagroova2. It is weird that the iphone didn't do it but this is mainly a carrier issue and not the phone itself. If you go into that setting that JoshF mentioned, you can see the option for automatic date and time provided by your network. This can be switched off...I am closer to the border than Brizzy and mine didn't change either... but hope this will fix this for daylight saving next year 😊
Members_UUPYUXN
Beginner Level 2
Galaxy S

Mine s25 did this today too and my daughters s25. Was annoying as I thought it was 6 am but it was 5 .

 

Nardip
Active Level 6
Galaxy S
I've got S23 Ultra on OneUI8 and no issues with DST issues. Clock stayed on Brissie time.👍

Oh and @Froglette we can't all live south of the border 😂1759663606413.jpg
Nardip
Active Level 6
Galaxy S
Oh and btw I'm on Telstra network.
Troubadour
Expert Level 2
Galaxy S
This is the Community page, you can't register formal complaints here, this is for users. Go to bottom right, click Support.
0 Likes