Good day. Ever since I updated my S20+ it is loosing network connection. Doesn't want to connect at all. This is the second time. Firts time was a couple of weeks ago after a software update. I took my phone to a repair shop. Don't know what they did but it worked. I traveled to SA and had a software update again. Now it's loosing it's mobile network and doesn't want to connect on 4g or LTE. I tried everything all the forms suggested. I'm not in my home country so I can't go to the shop that helped me. It connects every now and again and then looses connection. If I phone my number it rings on the phone I'm dialing from, but doesn't ring on my faulty phone. This is all after the software update. Please help!
Thanks. I have done all of that and still the network is unstable. These suggestions are all on the Internet and it doesn't fix the problem. It seems there are bugs on the updates for older version phones like my s20+. Every time I update my phone my network disconnects. Then I can't phone out, receive calls or send sms's. Then all of the sudden it connects for a little while and disconnects again. I had this problem in New Zealand before I traveled. Did a software update yesterday and again have the same problem. Why do they role out software that is not intended for older phones. My phone was perfect until the UI 5.1 updates.
I thought it was a problem with the phone. If I get this every time when I do a software upgrade, then it points to a software bug. I'm not the only one that complain about this. There are thousands with the same problem. Samsung is not helping and keep on pointing away from them. This is a software bug and needs to be fixed ASAP!! PLEASE HELP!!
Hi yes I will try a mobile shop. I don't know what the other mobile shop did in new zealand to fix it. I'm going back to new zealand on the 13th. So in SA it has to be on data roaming. I bought a roaming pack from Spark mobile.. There are two carriers that I can choose for the roaming pack. I've tried both and they are both doing the same. Thanks for your help. I'm so frustrated that I choose to select to do the software update.
