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Original topic:

One UI 6

(Topic created on: 11-08-2023 05:05 AM)
225 Views
PUFFY_AmiYumi
Active Level 9
Options
Galaxy S
After the update, it needs to be fix and Messenger app keeps crashing like what the h*ck ?? Hope to waiting for November patch to fix this insanity 👀
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6 Comments
Micky_24
Active Level 6
Galaxy S
You can try to clear data on the messenger app. See if it helps
Galaxy S
+1 on this
PUFFY_AmiYumi
Active Level 9
Galaxy S
Still doing this but failed
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Micky_24
Active Level 6
Galaxy S
Then i guess you just have to back up everything and do a hard reset
PUFFY_AmiYumi
Active Level 9
Galaxy S
I'll wait for November patch instead
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TeamGalaxyBianx
Moderator
Moderator
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Galaxy S

Hi PUFFY_AmiYumi! This might be a bug and the best thing to do is to wipe your cache partition, especially if you experience issues after a big update. Doing so clears out temporary files from your phone's operating system. It also cleans up any extra files from apps you have already uninstalled. This can help resolve some issues as it clears out potential bugs. It's completely safe, and here's how you can do it:

  1. Turn off device
  2. Connect your device to a computer
  3. Press and hold the Volume Up and Power buttons
  4. Once the Android recovery screen shows up, release all buttons
  5. Use the Volume Down button to hover over "Wipe cache partition"
  6. Press the Power button to select "Wipe cache partition"
  7. Use the Volume Down button to hover over "Yes"
  8. Again, use the Power button to select and confirm your choice
  9. Wait for the system to wipe the cache
  10. Reboot your device like normal