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Original topic:

Pink line on my s22+

(Topic created on: 09-11-2024 05:45 PM)
241 Views
malime
Active Level 1
Options
Galaxy S
Dear CS team,

I too want to feedback on behalf of me and many other who facing the same issue of pink line on s22+ (and similar products). 

Today morning when I wake up and took my phone to switch of the alarm I see a pink line appearing on my display and spoil my mood in the beginning of the day.

Suddenly from no where this pink line appeared without any physical damage. 

I'm one of the loyal customer for samsung smartphone from Samsung s9+, and I gift all my family members with Samsung smartphones. 

We choose Samsung smartphone over other brands just because we felt your product quality will be good and can use it without any stress for few yrs

I never expected this type of low quality display, I'm saying this statement after seeing same type of feedback from other users too. We paying premium price for premium products. 

You will be loosing many other good customers if this thing going to continue. 

Plz write to ur management to resolve this issue (screen line) on free of cost. So you will retain your good and loyal customers.

Users please support me to resolve.


4 Comments
SamsungNantakkumar
Moderator
Moderator
Options
Galaxy S

Hi malime,

 

This is Nantakkumar from the Samsung Members team. 

 

​Sorry to hear you're facing this issue. We would like to find out more and assist you. 

 

I have directly messaged you through Samsung Members. Could I trouble you to reply my message with your contact details so that we can reach out for further investigation?

Thank you!

0 Likes
Members_tGwzABw
Beginner Level 2
Galaxy S

I'm having the same issue here. My phone is less than 2 years. Their customer service team was not helpful.  They called and told me that my phone is out of warranty. I will need to bear the full cost of the screen replacement.

readyplayer1
Beginner Level 3
Galaxy S
I've also encounter similar pink line appearing on my s22+. Very irritated by it.
0 Likes
vonlee
Beginner Level 2
Galaxy S
Same here! 🥲 very disappointed with samsung
0 Likes