Kasemite
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03-21-2024 12:47 AM (Last edited 03-21-2024 12:49 AM ) in
Galaxy S
Very disappointed with Samsung.

A pinknline suddenly appeal on my S22+ screen. I take care og my phone carefully.Never drop/exposed to water.
Went to service center, they ask me call hotline.
Call hotline they ask me to go for assessment in SC. SC simply tell me scrren faulty need to do replacement, for SGD302. (Just brush off saying no screen repair,which cost less for this model).
I read a lot of users also facing the problem, and samsung offering free repair, but they revoke this after 1st march.
I feel shortchanged to pay that much for a hardware defects that is obviously common in S series. SC simply says have to replace wo addressing the issue. How can i ensure the problem wont resurface after i paid for the replacement?
The phone is not cheap, for this kind of quality con trol and the the customer support, this is not acceptable.
Anyone manage to solve this after March?
4 Comments
wasted73
Beginner Level 2
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03-21-2024 01:04 AM in
Galaxy S
Send to me can
bersjx
Active Level 7
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03-21-2024 10:02 AM in
Galaxy S
If warranty is over, jus go to those 3rd party repair shop to change a screen, its cheaper.
driftingaround
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03-24-2024 02:35 PM in
Galaxy S
I faced the same issue, the repair cost is SGD 432 for S21 Ultra.
Tetmujin
Beginner Level 3
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04-26-2024 03:12 AM in
Galaxy S
Any updates on the screen issues from Samsung?
Still waiting before sending it to service centre.
Still waiting before sending it to service centre.
