RCS ON MY S22 MESSAGES

[kimla]

Hello👋 

I hope some can help me! 

My samsung messages doesn't have any RCS features, not one by google. And it doesnt have the toggle thing to even turn on. Please see the pic. 

Huhuhu, so frustrating. 

[butete]

is your s22 upto date?

[butete]

is your s22 upto date?

[kimla]

Yes, its the latest update of iu 😔

[TeamGalaxyRene]

Hello kimla,

We apologize for the inconvenience caused by the lack of RCS (Rich Communication Services) functionality on your Samsung Galaxy S22 Ultra.

Rich Communication Services (RCS) is an advanced messaging protocol designed to greatly improve standard SMS functionality, and you'd expect it to work just fine on your phone, but it doesn't. I would be upset too if that happened on my device.

Then, if the latest software updates have been updated on your device, ask or call your wireless service provider's customer service representative to enable its RCS feature on your device.

Until then, you can use the default her Samsung Messages app until we work on a faster rollout on target devices.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.