Request for Official Receipt

[Alchemist123]

How to request for an official receipt for an order purchased online?thanks.

[butete]

i believe the printout that inside tbe package is as good as the receipt

[whitecheddar]

I think so too

[Alchemist123]

No. When I used it as an attachment for YouTube premium redemption. It says, incorrect attachment.

[Obviou_sly]

Send an email

[TeamGalaxyRene]

Hello Alchemist123,

Thanks for your inquiry, here.

After 7 days of receiving your package, you may request for the Official receipt through the following email address.

ph_shop@samsung.com

For more inquiry, you click the link below.

https://www.samsung.com/ph/shop-faq/?spr_o=1/ 

or you may contact us on our online Samsung Customer Care channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

and Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[Alchemist123]

Thanks

[Timmyrose]

You can send an email (ph_shop@samsung.com) and they will send you a copy of the OR. done it couple of times.

[Alchemist123]

Thanks.

[CeeJaySeven]

Please do not believe on what they say on the above i'm requesting 3 times for the OR and they cannot provide additionaly you cannot have add your TIN in the invoice. Will report this in BIR