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Original topic:

S20 plus green line appears on screen

(Topic created on: 05-11-2023 04:06 PM)
4774 Views
Denjo18
Active Level 2
Options
Galaxy S
How to fix a green line suddenly appears on my S20 Plus sreen?
5 REPLIES 5
Obviou_sly
Active Level 9
Galaxy S
Please restart your phone then back up your files. If the line is still there bring it immediately to Samsung Authorized Service Center.
Denjo18
Active Level 2
Galaxy S
the green line is still not removed after I restart. Thanx
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Cefiro
Expert Level 1
Galaxy S
Similar experience, just read the discussion here:

https://r1.community.samsung.com/t5/galaxy-s/annoying-green-line/td-p/21832217
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy S

Hello Denjo18,

We are sorry to hear about your experience with your Samsung Galaxy S20+ having issues with the green line on screen. I feel and understand it. If I faced similar experience on my device, I will be bothered too.

I highly recommend bringing your device to the nearest Samsung authorized service center in your area. 

Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

 

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
Denjo18
Active Level 2
Galaxy S
Thank you for response.
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