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Original topic:

S20 Plus pink vertical line issues

(Topic created on: 04-25-2023 09:34 AM)
1842 Views
pete23
Active Level 2
Options
Galaxy S
Hi i got this pink line in my screen every s20 plus user said the software update faults,  if i buy  new sreen this pink line well comeback? Because of the software?

Or do i need to wait another month to release a update to remove this pink line
32 Comments
butete
Expert Level 5
Galaxy S
better bring it to the nearest authorized samsung service center it a hardware level issue.

https://www.samsung.com/ph/support/service-center/

and thru

Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.
0 Likes
pete23
Active Level 2
Galaxy S
After this samsung well make the software update?
0 Likes
butete
Expert Level 5
Galaxy S
updates are here , issue at hand is hardware level
0 Likes
pete23
Active Level 2
Galaxy S
I see you make a update to destroy my hardware so i can pay your expensive screen replacement
0 Likes
butete
Expert Level 5
Galaxy S
again its not the update, my s20u was hit also with white screen issue, it came out of nowhere
0 Likes
pete23
Active Level 2
Galaxy S
Then you pay to buy expensive screen?
0 Likes
butete
Expert Level 5
Galaxy S
so far when samsung covered the screen issue, everything is working
0 Likes
pete23
Active Level 2
Galaxy S
So you buy new expensive screen?
0 Likes
pete23
Active Level 2
Galaxy S
Answer me
0 Likes