Original topic:

S20 Ultra - terrible contrast/crushed blacks problem

(Topic created on: 01-16-2024 06:51 PM)
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rdjrdj
Beginner Level 2
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Galaxy S

Just got a new S20 Ultra - and the blacks are crushed horribly, lots of artifacts in the shadows, really bad falloff between bright and dark - halos etc. Never seen anything like it, just did a factory reset and its the same. Compared it to my cheap 7yr old phone and that is way better than my new S20 Ultra - help!

Heres some examples below (S20 on left, old phone on right) - weird green tint to the S20 too (completely unusable for editing pics for my instagram etc)

t1.jpgt2.jpgt3.jpg

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rdjrdj
Beginner Level 2
Galaxy S

Ebay - it said "Open Box" condition though, new, not refurbished. Is this something that can happen to refurbished phones this problem? Could they be lying and have changed the screen or something?

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