S20+ Vertical pink line

[ENJ0]

A vertical pink line appeared on my screen 2 days ago. I saw it appear as I was using my phone. I suspect that this is because of the new software update (Android 12, One UI 4.0). I updated my phone last Jan 19 and upon some research, many other users have been complaining about this issue—even a lot with the same model as me! To anyone saying that this is an issue with my display which is a hardware issue, I really doubt because I've had this same problem about 4 months ago but it's a faint vertical green line with the same position of the current pink line. It was resolved after I installed a software update, it just magically disappeared. I really hope that Samsung publicly addresses this issue with the new software and S20 phones. I'm really frustrated, it bothers me a lot. Hoping that a software update to fix this will be released as soon as possible.

As you can see, the pink vertical line is very bright and visible.

[Raa494]

 I got this issue today and I got my phone updated couple of weeks back. No ideal what to do now as I read through all the comments and it's helping no one. I'm wondering if resetting the phone will help? 

[ENJ0]

I don't think resetting the phone will help. I'll bring my phone to a Samsung Service Center soon, I suggest you do the same. I'll provide a detailed update to everyone in due time!

[Samsung_jQ9vn7H]

The pink line at the center of the screen is my current and 2nd issue after experiencing the green screen last year that lasted almost a month. I'm quite disappointed of Samsung for having issues, one after another. Customer service can't again determine how to resolve such issue. I just had an update but it didn't make the pink line disappear. Ggrrrrrr!

[devkrish]

Hello, S20 + Today Green lineappeared,right hand corner vertical, top to bottom, while I was checking messages. I switched off the phone and switched on. the problem went away for now. Hope it does not reappear. 

[ENJ0]

I bought my S20+ in October of 2020, a month earlier. Yesterday July 17th, a vertical green line appeared on my phone as well. Apart from the pink line that appeared on my screen when I made this post nearly 5 months ago, I now have a green line. From what I have read in others S20+ users' comments and posts, the only option is to visit a Samsung Service Center and have it repaired there. I personally haven't had the time. I will provide a detailed update to this forum as soon as I get it repaired. Samsung is ruining its name. I wish you luck!

[ENJ0]

FORUM UPDATE (07/17/2022)

Apart from the pink vertical line that appeared nearly 5 months ago, I now have a green vertical line as well. Coincidentally, I had installed a software update on my phone prior to the green line appearing. I highly suspect that the update is responsible again, I didn't think that it would add another line. I have said that I will go to a Samsung Service Center soon but commitments to other things and lack of time have hindered me to do so.

My S20+ was bought along with my parents phones which are also same model. We all face the same dreadful issue that Samsung has yet to acknowledge. My mother has three lines of various colors on her phone screen while my father has one. This all occured in a period of 5 months.

We plan on going to a Samsumg Service Center in the soonest time possible to have it repaired. I will provide a detailed update to this forum as soon as I receive it again.

With all that said, Samsung has severely disappointed us and a lot of the community facing this same issue. It is enraging that a prestigious company and manufacturer of high-end and flaghship smartphones like Samsung is not acknowledging the presence of these software or manufacturer issues that have clearly have nothing to do with the customers' handling. I am a big fan of Samsung but I now disapprove of it. I will make sure that none of my friends and family purchase any products from Samsung ever again.

[RrkKalam]

Today I also got the same issue on my S20 plus. My phone was charging and when I checked the phone for notification i was surprised by persistent pink line on screen.

Any SOLUTION ??

[SamsungRightCare · Accepted solution]

Hi RrkKalam,

Apologize for any inconvenience caused to you.

Please click the link below in order to have a prompt service that is convenient to you.

https://www.samsung.com/ph/support/ 

Hope it helps you out.

[AER5]

I have a similar issue of a pink line which has sporadically appeared on my phone screen. Tried the suggested methods above but no resolve. Please assist. Thanks.

[IVangu]

The mentioned pink line also appeared on my Samsung S20+

You can see it in the next picture:

https://r1.community.samsung.com/t5/image/serverpage/image-id/8907182iF15438A074157496/is-moderation... 

What I would like to here is the next issue:

Is it a software issue (to be solved by a specific update) or a hardware one, involving display replacing?

Thanks!

https://r1.community.samsung.com/t5/image/serverpage/image-id/8907182iF15438A074157496/is-moderation...