Guys, this happened to me as well last week..took it to Samsung repair center at Sunway pyramid and they said they have provided the diagnostic report to Samsung and Samsung will advise the next action. The problem is, they didn't give me the copy of the diagnostic report to me.. so eventually, if and when Samsung contacts me, I won't have the original copy from the service center for me to compare it against Samsung's report. Besides that, the guy told me I have to fork out RM860 to replace the LCD screen. Still waiting for Samsung's reply.. anyone already lodged a complaint at consumer tribunal? If yes, please share the details so that others could cite your complaint and add our own complaint to it.. we should take this to the tribunal..it is not fair that we should bear the cost of repair when the issue was caused by Samsung's software upgrade.
