S21 ULTRA FINGERPRINT NOT RESPONDING

[Boss_G]

Hi guys. 

Since yesterday, fingerpirnt sensor has been acting up. Sometimes it's working, sometimes not.

I'm using Samsung S21 Ultra, I had already restarted my device a few times. But still, fingerprint sensor doesn't work. 

 Is this a bug?

[Boss_G]

Thank you in advance. 👌

[butete]

have you wiped cache partition?
follow this video

https://youtu.be/cd_caLuD-eY

[Boss_G]

Will try later. Thanks for the help

[Boss_G]

Butete, is wiping cache partition affects the data on my phone? Image and the likes. Thanks.

[Krist_copter]

Try to restart your phone

[Boss_G]

Done, but still sensor is not responding.

[Boss_G]

Tried restarting again, 1st attempt to unlock using fingerprint works. But the 2nd time, fingerprint is not responding again.

[Obviou_sly]

Add or edit your finger print...then restart phone

[Boss_G]

Failed to add, fingerprint not responding.