S21 ultra issues

[prudenz]

Anyone knows how much will it cost to fix my phone? Or if there are any promos for this? The back cover is opening because of the adhesive and a green line appeared on the screen without being dropped

[TeamGalaxyRene]

Hello prudenz,

Thanks for reaching out to us here in order to find out how much it will cost you to repair your beloved Samsung Galaxy S21 Ultra having issues with the back cover adhesive peeling and the green line appeared on the screen, and we are sorry to hear about it.

We regret that we are unable to provide information about the cost here. So, it is still better to submit your device to Samsung Authorized Service Center nearest you. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.

https://www.samsung.com/ph/support/service-center/

or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[keokeo]

Prepare 15k.