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Original topic:

S21 Ultra unable to detect updates

(Topic created on: 03-20-2022 01:09 AM)
488 Views
kumochi
Active Level 1
Options
Galaxy S
Hey guys, just wanted to ask if there's a workaround to my problem. I've been waiting for a software update for months now, but I still can't seem to get one. My phone's been stuck on security patch September 1, 2021. I've tried doing a soft reset and a factory reset, but nothing's worked so far. I'm open to any suggestions you may have! 

P.s. I plan on visiting a repair center, but until then I'll try to find a solution on my own first. 
6 REPLIES 6
butete
Expert Level 5
Galaxy S
Try using smart switch via pc to check if detects the newest update
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kumochi
Active Level 1
Galaxy S
Hi! I just tried this, but it didn't detect any update.
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Vinything
Expert Level 1
Galaxy S
Local/NTC variant or an imported one?
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kumochi
Active Level 1
Galaxy S
Hi! How should I check it? I assume it's a local variant.
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kumochi
Active Level 1
Galaxy S
Bump
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EllisKai
Expert Level 1
Galaxy S
Has it been repaired before?

My old phone (Galaxy S7 Edge) stopped receiving updates after I've had it repaired for screen and charging port replacement. The shop had to install a different firmware (I think) because I had issues with the replacement screen during the first week of use.
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