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Original topic:

S22 Ultra Battery Drains Fast

(Topic created on: 02-02-2023 07:47 PM)
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jholu
Active Level 3
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Galaxy S
I have Samsung S22 Ultra and its battery drains fast. I had Huawei and Xiaomi phones before so I can really compare. I also saw this article online so I think this is not an isolated case: 
 

 
12 Comments
Galaxy S
are you on data connection all the time? within tbe first week of usage its learning ur pattern
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jholu
Active Level 3
Galaxy S
No, not all the time. I turn off my internet connection especially when I sleep because I don't want to get disturbed.
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Galaxy S
if your s22u is upto date, ensure to wipe cache partition
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jholu
Active Level 3
Galaxy S
I did it. Same thing.
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Galaxy S
also WQHD+ can drain your battery fast that's what I experienced in Note 10 plus but it's expected because of 4300mah and it's older.
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jholu
Active Level 3
Galaxy S
My screen resolution is only FHD ever since.
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Galaxy S
mine is exynos.
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TeamGalaxyRene
Moderator
Moderator
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Galaxy S

Hello jholu,

We're sorry to hear that about your experience with your Samsung Galaxy S22 Ultra having issue with fast draining battery and we apologize for the inconvenience it caused you.

 

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Restart your device.

 

Submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

Clear Cache Partition.

 

Step 1. Turn off your phone.

Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).

Step 3. Then press and hold Power and Volume up buttons.

Step 4. Release the power button. When the recovery screen shows up, release the volume up button.

Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).

Step 6. Navigate to and select Yes.

Step 7. Press the power button to select Reboot system now.

 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead!
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Galaxy S
last step set to safe mode and check if battery still drains