S22 ULTRA error on messenger

[JaspherPat]

BAKIT PO AYAW MACLICK NG MESSAGE SA MISMONG MESSENGER KAHIT ANONG RESET KO AYAW TAS INUNINSTALL KO NA 4 TIMES WALA TALAGA NAKAKAPANIBAGO ANG SAMSUNG DI AKO SANAY. NAG FORCE STOP AT NAG CLEAR DATA AT CACHE NA DIN AKO. 

[JaspherPat]

Di pa din po sa messenger lite na lang muna ako nagchachat

[ProCo]

messenger settings.

[pnoy]

I clear ang data ng messages app ,tapos kong may update i update ang app

[JaspherPat]

Updated po tong messenger eh

[TeamGalaxyRene · Accepted solution]

Hello JaspherPat,

If you are trying to open the messenger from a Facebook Lite app, then there will be compatibility issues. Please try to install messenger lite as well.

Also, you can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[JaspherPat]

Done doing this thank you! 😇

[j_rhayqn]

Having the same problem too since 23rd of November. Re installed, clear cache wala talaga. I'm using S21ultra. After the update nung UI 5.0 nagloko na si Messenger.

[JaspherPat]

Sabi **bleep** sa customer service sa messenger update daw yon, maski sa ibang samsung store nagkaka ganyan na problema pala talaga ngayon. Ang buggy kasi ng messenger

[j_rhayqn]

So maghintay na lang tayo sir ng re update ni messenger? 😅 pero yung messenger sa s10 ko ayus naman. Kaya naiinis ako somehow. Ngayon lang ako nagka problem kay Samsung.

[JaspherPat]

Sir may solusyon na