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07-03-2022 10:08 PM in
Galaxy S- Mark as New
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07-04-2022 11:16 AM (Last edited 07-04-2022 11:18 AM ) in
Galaxy S
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07-05-2022 01:28 PM in
Galaxy SHey @skanoz, that's strange.
I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
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08-10-2023 06:27 AM in
Galaxy SMine just recently started. Did you find a fix?
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08-11-2023 11:37 AM in
Galaxy SHey @jreyna22
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
