S22 Ultra Seal / NO NTC STICKER

[jcvbrido]

Hi. I purchased my S22U last Oct 20, 2022 at Samsung SM Marikina. Just to clarify, I was an iPhone user before so I don't know anything about these things. First, the agent opened the box infront of me and the unit does not have the NTC Sticker. Also if you see the images below, it seems that my box has a previous seal that is placed under another seal. Please help me out if my unit was opened before I purchased it. Some say that my unit may be refurbished. I don't want to pay for a refurbished unit for a brand new price. Thank you. 

[TeamGalaxyRene]

Hello jcvbrido,

Memo Xpress is a Samsung Authorized Dealer.

[Mr_Lio]

Yes. Actually, I trade in my Iphone 11 Pro Max to S22 Ultra.

[jcvbrido]

Same tayo ng unit.

[Mr_Lio]

Kaya nasabi ko na yung NTC sticker ay nakalagay sa plastic back cover yung pini peel sa new devices. Kasi ganun yung sa akin. 😊

[jcvbrido]

Sakin wala talaga sir eh 😅 kasi pinapanood ko talaga iunbox. Kahit sa receipt chineck ko baka may dinikit. Wala talaga.

[Mr_Lio]

Dalhin mo na lang yan sir sa store para mapanatag ka po. 😊

[annie__ · Accepted solution]

I bought my S22 Ultra 2 days ago from a Samsung store and seeing this post made me realize that mine did not have the NTC sticker too.

I checked my warranty status online as well as the NTC Approval in the About Phone page - all good (warranty is active + phone is NTC Type-Approved).

I also texted the store regarding my situation and they said that it's okay. You may also check in with the store for assurance.

[TeamGalaxyRene]

Thank you, annie_ _. for sharing your similar experience here with further recommendations to our dear Samsung member inquiry.

[jcvbrido]

How do you check the waranty status online?

[butete · Accepted solution]

register your device


https://www.samsung.com/ph/support/your-service/warranty-eula/