Mickseth
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07-07-2024 06:17 AM (Last edited 07-07-2024 06:18 AM ) in
Galaxy S
Hi all: I've got an HP 2131 printer that I'd like to connect up with my s23.

I've downloaded the HP software needed but when I choose HP PRINT SERVICE as my printer my s23 can't find it. I've got a data cable hooked up between my laptop and my s23.
But this is the only message I get:
Any ideas as to why it can't locate my printer? I don't have wifi, only data, btw..
TIA
4 Comments
SamsungDeviceLi ker
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07-07-2024 07:16 AM in
Galaxy S
Is the printer also connected to the same network? If you're using data the device should also be connected to your hotspot. Otherwise, it won't be able to find the printer, as printers are connected locally.
Mickseth
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07-07-2024 07:46 AM in
Galaxy S
Not sure about the network..how would I go about finding what network - if any - the printer is connected to?
I tried using the hotspot but when the system went to look for the printer I got a message telling me to turn off hotspot first. So...I'm baffled.
I tried using the hotspot but when the system went to look for the printer I got a message telling me to turn off hotspot first. So...I'm baffled.
mbckl
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07-07-2024 08:06 AM in
Galaxy S
That printer doesn't actually have wifi printing capability. Nor do they have mobile printing.
So unfortunately your phone won't be able to print using this specific printer you have.
So unfortunately your phone won't be able to print using this specific printer you have.
Mickseth
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07-07-2024 08:13 AM in
Galaxy S
Thanks!
