S25 Ultra Gallery

[Nehasaha]

I have switched from s24 ultra to s25 . Its been 20 days when I switched all of my data has been restored and I can see all those in my s25 ultra. Day before yesterday I saw all my photos in my gallery which has taken in s24 ultra and s25 ultra. Since yesterday I can't see anything in my gallery app except 18 pictures. Does anyone know what happened?

[Nehasaha]

Kindly help me if anyone knows

[photosbyraffy]

Not sure if its because its in the different folder thats hidden for you.

By default the Gallery has 'essential folders' turned on. Click 'view all' to see the rest. Might have the photos in one of those?

[s_amsungsonny · Accepted solution]

Hi @Nehasaha ,

Sorry to hear that this has happened!

I can guide you through a few steps to check what might've happened to your photos.

Firstly, please check your Recycle Bin in Gallery in case you have accidentally deleted those images.

If it is not in Recycle Bin, check if your images can be located via My Files through these steps below.
My Files > Internal Storage > DCIM > Camera

Lastly, if it cannot be located via My Files, check if the images are saved to Google Photos or OneDrive.

Please let us know if none of those steps have worked out for you.

Warm regards,
s_amsungsonny

[Nehasaha]

Hi @s_amsungsonny,

Thanks for your help, I cannot locate my photos in the first 2 steps. But I can see the images are available in google photos. I would like to know what might be the reason for this.

[s_amsungsonny]

Hi @Nehasaha ,

Glad to hear that you've located your photos!

In terms of why your images may have stopped appearing in your Gallery, images may have been deleted from the device by a Cloud prompt, such as Google Photos, to free up space in your device.

Please let me know if you have any further questions.

Warm regards,
s_amsungsonny