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04-19-2023 08:09 PM in
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04-20-2023 01:46 PM in
Galaxy SSome people seemed to have suggested an update fixed their calendar issue eventually.
You can clear the data for the calendar app, that may work. I haven't seen anyone doing that, so you could try
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04-20-2023 01:36 PM in
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04-20-2023 04:46 PM in
Galaxy SHey @Sammyaus
I am sorry that you are having this issue. Yes there is a way to reinstall the app, by going to the Galaxy store. After you have reinstalled it could you please check if your Software is up to date.
Kind Regards,
SamsungClaudette
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04-20-2023 05:16 PM in
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04-20-2023 08:11 PM in
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04-20-2023 08:55 PM (Last edited 04-20-2023 08:56 PM ) in
Galaxy SHave you tried clearing the Calender App Cache as suggested by @mbckl ?
You cannot uninstall the Calender app, which is why you can't reinstall it.
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04-20-2023 09:01 PM in
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04-21-2023 09:41 AM in
Galaxy SHey @Sammyaus
I apologies I meant uninstalling updates (Settings > Apps > Calendar > 3 dots > Uninstall updates)
You should check if the app is up to date as well as your phone software. Please let me know how it goes.
Kind Regards,
SamsungClaudette
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04-21-2023 10:31 AM in
Galaxy SHi... I have done this step twice and restarted the phone. Still the SAME issue. The ISSUE still remains as it is. Any other steps to try @samsungclaudette???
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04-24-2023 11:25 AM in
Galaxy SHey @Sammyaus
I am sorry to hear you are having this issue. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analyzed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
