Original topic:

Samsung Pass Not Working

(Topic created on: 10-07-2022 05:54 AM)
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Armandob1
Beginner Level 2
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Galaxy S

I've been trying to get into my Samsung Pass account and it won't let me in. I keep getting what I believe is an error code, PSS1N2002. I removed the updates, uninstalled it, and restarted my phone in safe mode but it is still not working. I can see everything loaded in the background but this code pops up and says " Samsung Pass is temporarily not available. Try again later. (PSS1N2002)". It has been doing this for a few days. 

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3 Comments
Galaxy S
Mmm you've done everything I'd think of. Have you allowed all permissions to 'Always'?
Galaxy S

Try setting it up without connecting to wifi. Use mobile data.

SamsungLaura
Moderator
Moderator
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Galaxy S

Hi @Armandob1, I haven't heard of any recent messages regarding Samsung Pass being unavailable. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

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